Privacy policy

This Privacy Charter (the “Charter”) formalizes our commitment to respecting the privacy of users of the mealz.ai website (the “Site”), operated by Miam SAS. The Charter and Legal Notice form a contractual agreement.

This Privacy Charter (the “Charter”) formalizes our commitment to respecting the privacy of users of the mealz.ai website (the “Site”), operated by Miam SAS. The Charter and Legal Notice form a contractual agreement.

In providing access to our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions outlined below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely in connection with the provision of our Services, in strict compliance with the GDPR.

We collect only data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. You will never be asked to provide “sensitive” data, such as racial or ethnic origins, political opinions, or philosophical or religious beliefs.

By registering on the Site, you authorize us to process your personal data in accordance with this Charter. If you do not accept the terms of this Charter, please refrain from using the Site and its Services.

1. When do we collect your personal data?

We may collect and retain your personal data, particularly when you browse the Site, create an account, log in, modify your user profile, or contact us.

We use your data to enable and manage the Site’s Services and respond to your specific requests. This information is used solely by us and helps us better tailor our Services to your needs.

If you chose to receive emails from us during account creation, you may unsubscribe from these communications at any time.

1.1 Browsing the site

Connection data: Each time you connect to our Site, we collect data such as your IP address, your computer’s MAC address, the date and time of connection, and information about the browser you’re using.

Browsing data: We also collect information identifying how you access the Site, which pages you view, and for how long. We may use Cookies as described in Section 5 below.

1.2 Account Creation

Access to certain Services requires prior account creation. You may be asked to provide certain data when creating your Account, including your first and last name, postal address, email address, and phone number.

1.3 Newsletter subscription

When creating your Account, you may give prior consent to receive our newsletters about news, new products, services, and promotions.

You may also consent directly to receive our newsletters by entering your email address in the designated areas on the Site.

You have the right to withdraw your consent at any time and free of charge, as provided in Section 6 of this Charter.

1.4 Contact requests

To respond to your inquiries to our Customer Service, we may use your name, first name, email address, and phone number.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your data, preventing distortion, damage, or unauthorized third-party access.

However, no security measure is infallible, and we cannot guarantee absolute security for your personal data.

You are responsible for maintaining the confidentiality of the password granting access to your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving any Service.

3. When do we share your personal data?

3.1 Sharing with third parties

During your browsing on the Site, your personal data may be transmitted to external providers performing services on our behalf, particularly for payment processing and other Services.

Data may be transferred to countries outside the European Union. In compliance with the GDPR, all such transfers are subject to agreements based on standard contractual clauses issued by the European Commission.

We will never share your personal data with third parties for marketing and/or commercial purposes without obtaining your prior consent.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for the identification, apprehension, or prosecution of any individual likely to harm our rights or those of a third party. We may also be legally required to disclose your data.

4. How long do we retain your personal data?

We retain your personal data only for the duration of your registration on the Site to ensure your identification when logging into your Account and to enable Service provision.

If you unregister from the Site, your personal data will be deleted and retained only in archived form for the purpose of establishing proof of a right or contract.

In any event, we will retain your data only for the period necessary for the purposes for which it is processed.

5. Cookies: How Do We Use Them?

5.1 What Is a Cookie?

A cookie is a text file that may be stored on your device when consulting an online service with navigation software. It allows its issuer to recognize the concerned device each time it accesses digital content containing cookies from the same issuer.

Cookies deposited on your device with your consent are deleted 13 months after their placement.

5.2 What Purpose Do Cookies Serve on Our Site?

The cookies we issue allow us to:

• establish traffic and usage statistics for various elements of our Site,
• adapt the Site’s presentation to your terminal’s display preferences,
• memorize information related to forms you’ve completed on our Site,
• enable access to reserved, personal areas of our Site using your credentials.

Upon your first visit to the Site, a cookie banner will appear on the homepage. Continued browsing signifies your acceptance of cookie placement on your device.

5.3 How can you control cookies?

You may configure your browser software at any time to accept or reject cookies. We decline all responsibility regarding consequences linked to degraded service functioning resulting from cookie refusal or deletion necessary for their operation.

5.4 How do you configure your browser?

• Internet Explorer / Edge: Tools > Internet Options > General > Browsing History > Settings > View Files
• Firefox: Tools > Options > Privacy > Show Cookies
• Safari: Safari > Preferences > Privacy
• Google Chrome: Settings > Advanced Settings > Content Settings > Cookies

For more information about cookies, you may consult the CNIL website.

6. What are your rights?

In accordance with Articles 15 to 22 of the GDPR, and after providing proof of identity, you have the right to request access to your personal data, their rectification, or erasure.

You also have the right to object to processing, restrict processing, determine the post-mortem fate of your data, withdraw consent at any time, and the right to data portability.

To exercise your rights, contact us at: contact@mealz.ai or by mail: Miam SAS — 5/7 Place de la Gare — 59800 Lille, including a copy of an identity document.
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You may unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email, or by sending a message to: contact@mealz.ai

7. Can we modify this Charter?

We reserve the right to modify this Charter at any time. We recommend consulting it regularly. In case of modification, we will publish these changes on this page.

Your use of the Site following any modification signifies acceptance of these changes. If you do not accept certain substantial modifications, you must stop using the Site.

8. The National Commission on informatics and Liberty (CNIL)

You may contact the CNIL directly via their website or by mail at: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy — TSA 80715, 75334 Paris Cedex 07, France.